What is Automated Fare Collection?
Automated Fare Collection (AFC) is a ticketing system in public transport where the fare is paid via ticket more efficient methods. Automated Fare Collection offers greater levels of transparency and reduces the levels of abuse and corruption.
Benefits of Automated Fare Collection
Automated Fare Collection system can bring a wide range of benefits to government, service operators and commuters:
- For the government, the Automated Fare Collection system reduces fraud and abuse risk thanks to eliminating cash payments and reduces expenditure on infrastructure servicing, as well as providing a unified platform for access to various public services.
- For service operators, the Automated Fare Collection system eliminates cost of cash handling. That system has an efficiency gain by encoding, processing and distributing tickets electronically. Service operators need efficient yet flexible tools to run their business. By centralizing all processing and data in the core services layer rather than rolling out pieces of information across dispersed systems, the operators can better control and operate the system on a daily basis and data will become available at all times and in real time.
- For commuters, the Automated Fare Collection system makes public transport more efficient, affordable, and accessible. The Automated Fare Collection system is now compatible with many payment methods besides smart cards such as smartphones. Automated Fare Collection system provides seamless customer experience. By using Automated Fare Collection system, commuters automatically get access to best rates and can pay for their fares from a single account.
Furthermore, the Automated Fare Collection system reduces many costs significantly such as the costs of installing ticker offices, collecting cash and distributing tickets.
How Does the AFC Benefit the System?
Automated Fare Collection system can bring a wide range of benefits to government, service operators and commuters:
- For the government, the Automated Fare Collection system reduces fraud and abuse risk thanks to eliminating cash payments and reduces expenditure on infrastructure servicing, as well as providing a unified platform for access to various public services.
- For service operators, the Automated Fare Collection system eliminates cost of cash handling. That system has an efficiency gain by encoding, processing and distributing tickets electronically. Service operators need efficient yet flexible tools to run their business. By centralizing all processing and data in the core services layer rather than rolling out pieces of information across dispersed systems, the operators can better control and operate the system on a daily basis and data will become available at all times and in real time.
- For commuters, the Automated Fare Collection system makes public transport more efficient, affordable, and accessible. The Automated Fare Collection system is now compatible with many payment methods besides smart cards such as smartphones. Automated Fare Collection system provides seamless customer experience. By using the Automated Fare Collection system, commuters automatically get access to best rates and can pay for their fares from a single account.
Furthermore, the Automated Fare Collection system reduces many costs significantly such as the costs of installing ticker offices, collecting cash and distributing tickets.